Replacement policy

  • All goods are checked prior to dispatch however should you require package to exchange for faulty or incorrect item then you are eligible.
  • Exchange is always accepted within 7 days of original order delivery.
  • Exchanges are allowed for only faulty or incorrect products.
  • Package must be shipped to the return shipping address given upon exchange request.
  • Shipping fee will be waived only if returned product is faulty or incorrect.
  • All items are inspected upon arrival to check if they are in unsuitable condition. Only after approval will we authorize exchanges.